REFUND POLICY

Fitnesswale Powered by Professionist Services

Website: https://www.fitnesswale.solutions

1. Introduction

At Fitnesswale Powered by Professionist Services (“Fitnesswale,” “we,” “our,” or “us”), we are committed to maintaining clear, transparent, and fair purchase terms for all users.

This Refund Policy explains how refunds, cancellations, and payment-related issues are handled for our digital educational products, programs, and related services.

By purchasing any product or service from Fitnesswale, you agree to this Refund Policy, along with our Terms & Conditions, Privacy Policy, Medical Disclaimer, and any refund or offer-specific terms shown on the relevant product, sales, checkout, or offer page.

2. Nature of Our Products & Services

Fitnesswale primarily provides digital educational products, informational resources, educational programs, optional support resources, and related digital content.

Because our products are generally delivered digitally and may provide immediate access to educational content, downloadable materials, private resources, or restricted-access information, refund eligibility may differ from physical product purchases.

3. Offer-Specific Refund Terms Apply First

Refund eligibility for a specific product, educational program, offer, or service may be governed by the terms shown on the relevant:

  • sales page,
  • product page,
  • checkout page,
  • enrollment page,
  • offer page,
  • or written purchase communication.

Important

If a particular program or offer includes a clearly stated refund policy on its sales or checkout page, that product-specific refund policy shall take precedence over any general statement on this page.

By purchasing, you agree to review the refund terms shown for the specific offer before completing payment.

4. General Refund Position for Digital Educational Products

Unless otherwise stated on the relevant sales or checkout page, all purchases of digital educational products, downloadable content, private-access materials, educational resources, or digital program access are generally considered final once access has been granted or delivery has occurred.

This is because digital content can often be consumed, copied, downloaded, accessed, or retained immediately after purchase.

As a result, refunds are not automatically available simply because:

  • you changed your mind,
  • you did not use the product,
  • you expected a different personal outcome,
  • you did not fully read the sales page,
  • you did not complete the program,
  • you purchased by mistake without contacting us promptly,
  • you did not check your email or delivery instructions,
  • or the content did not align with your personal expectations after access was granted.

5. Situations Where a Refund May Be Considered

Refunds may be considered, reviewed, or approved in limited circumstances such as:

  • duplicate payment made for the same product
  • technical delivery failure caused by our side and not resolved within a reasonable period
  • payment collected but no product or access delivered where applicable
  • accidental multiple charges
  • any legally required refund obligation under applicable law
  • any specific refund commitment expressly stated on the relevant offer page

Any such refund request will be reviewed in good faith based on the facts of the purchase.

6. Situations Where Refunds Are Generally Not Available

Unless otherwise required by law or specifically promised on the relevant offer page, refunds will generally not be provided in the following situations:

  • after digital access, download, login, or delivery has been provided
  • after educational content has been viewed, accessed, or consumed
  • after private materials or restricted-access resources have been shared
  • where dissatisfaction is based on personal preference, interpretation, or expectation
  • where no specific result, outcome, or personal transformation occurred
  • where you failed to attend, engage, implement, or participate
  • where your device, internet, email settings, or software prevented access on your side
  • where you failed to review product details before purchase
  • where you dispute a clearly described digital educational purchase without valid basis
  • where community or optional support access was revoked due to misuse or policy violation

7. No Refunds Based on Personal Outcomes or Expectations

Fitnesswale provides educational content only.

We do not guarantee:

  • any specific result,
  • any health improvement,
  • any emotional outcome,
  • any financial benefit,
  • any personal transformation,
  • or any other individual outcome from using our educational materials.

Accordingly, refunds will not be granted simply because:

  • the content did not produce your desired personal result,
  • your expectations were different,
  • you hoped for a particular outcome,
  • or you did not achieve the results you wanted.

Your purchase is for access to educational information, not for a guaranteed outcome.

8. No Refunds for Failure to Use or Complete

A refund will not be issued merely because:

  • you did not start the program,
  • you did not complete the material,
  • you did not open the resources,
  • you did not participate in optional support,
  • or you purchased and later chose not to use it.

Once access or delivery has been provided, the purchase remains valid unless otherwise required by law or specifically stated in the offer terms.

9. Community Access / Group Access (If Applicable)

If a product or offer includes optional access to a group, support environment, or community, please note:

  • access may be revoked for misuse, abuse, harassment, disruption, or violation of community expectations,
  • and removal from such spaces due to misconduct does not entitle you to a refund.

Community spaces are optional supplementary environments and not a basis for automatic refund entitlement.

10. Support, Communication & Optional Guidance

Some products or educational offers may include optional support-related communication, access windows, or educational guidance channels.

Unless expressly promised on the relevant offer page:

  • support response times are not guaranteed,
  • availability may vary,
  • and dissatisfaction with optional communication style or timing alone does not create automatic refund entitlement.

If a product includes clearly defined support terms, those specific terms will apply.

11. Missed Appointments / Scheduled Access (If Applicable)

Where a particular product or offer includes optional scheduled educational interaction, guidance calls, or time-sensitive access, any cancellation, rescheduling, or missed-session rules will be governed by the terms stated on the relevant product or offer page.

If no such terms are stated, Fitnesswale shall not be obligated to provide cancellation, refund, replacement scheduling, or compensation for missed participation.

12. How to Request a Refund Review

If you believe you qualify for a refund under the applicable terms, you must contact us in writing with sufficient purchase details.

Refund Request Contact

Email: manpreetbatishofficial@gmail.com
WhatsApp: +91 991 991 8985

Please include:

  • your full name
  • email used for purchase
  • date of purchase
  • product/program purchased
  • payment proof or transaction ID
  • reason for your request

We may request additional information to verify the purchase before reviewing your request.

13. Refund Review Time

Refund review requests are typically reviewed within a reasonable business timeframe.

Submitting a refund request does not automatically mean the refund is approved.

We reserve the right to:

  • approve,
  • deny,
  • partially resolve,
  • or request additional clarification

based on the facts, applicable offer terms, delivery status, platform access, and policy conditions.

14. Approved Refund Processing Time

If a refund is approved, it will generally be processed back through the original payment method used at checkout, where possible.

Refund processing times may vary depending on:

  • payment gateway
  • banking systems
  • country
  • card issuer
  • third-party processor timelines

Typical refund settlement timelines may vary and are outside our direct control once initiated.

We are not responsible for delays caused by third-party banks, payment processors, or card issuers.

15. Chargebacks & Payment Disputes

If you have a concern about your purchase, we strongly encourage you to contact us first before filing a chargeback or payment dispute.

Filing a false, abusive, or dishonest chargeback after receiving digital educational content, access, or delivery may be treated as a violation of our Terms & Conditions.

We reserve the right to dispute unjustified chargebacks and provide supporting evidence to payment providers, including but not limited to:

  • sales page terms
  • refund policy disclosures
  • checkout records
  • email delivery records
  • access logs
  • communication history
  • usage or participation records
  • confirmation of digital delivery

Users who initiate fraudulent or abusive payment disputes may have access restricted and may be denied future purchases.

16. Currency, Taxes & Payment Charges

Refunds, where approved, will generally be processed in the original transaction currency, subject to the policies of the payment gateway or financial institution.

Please note:

  • exchange rate fluctuations,
  • bank fees,
  • card fees,
  • payment gateway charges,
  • and international transaction deductions

may affect the final amount received in your account.

Fitnesswale is not responsible for losses caused by exchange rate variation, bank deductions, or third-party payment charges outside our control.

17. International Purchases

Because Fitnesswale may sell digital educational programs worldwide, users purchasing from outside India acknowledge that:

  • local refund rights may vary by country,
  • digital content refund expectations may differ across jurisdictions,
  • and purchases remain subject to the offer-specific refund terms disclosed at checkout or on the relevant sales page, unless mandatory law requires otherwise.

We reserve the right to comply with legally applicable refund obligations where required.

18. Policy Abuse / Misuse

We reserve the right to deny refund requests or future access in cases involving:

  • refund abuse
  • repeated bad-faith refund requests
  • fraudulent claims
  • false non-delivery claims
  • payment reversal abuse
  • content misuse
  • policy manipulation
  • harassment or threats toward support channels

We aim to be fair — but we also reserve the right to protect the business from misuse.

19. Changes to This Refund Policy

We may update, revise, or replace this Refund Policy from time to time.

Any updates will be posted on this page with a revised Effective Date.

The version of the Refund Policy in effect at the time of your purchase will generally govern that purchase, unless otherwise required by law.

20. Contact Us

If you have any refund-related questions, you may contact us at:

Fitnesswale Powered by Professionist Services

Owner: Manpreet Batish
Website: https://www.fitnesswale.solutions
Email: manpreetbatishofficial@gmail.com
WhatsApp / Support: +91 991 991 8985

Business Address:
#334, Ward No. 12, Brahman Majra, Sirhind,
Fatehgarh Sahib, Punjab, India – 140406